Sales Terms and Conditions

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SALES, DELIVERY AND WARRANTY TERMS & CONDITIONS G.C.C COUNTRIES

These Sales, Delivery, Warranty Terms and Conditions (“Terms & Conditions”) are applicable to all agreements, purchase orders, quotations and sales of all Power Plate® Product (“Product(s)”) from Club Dar Nour, Any terms and/or conditions different than, or in addition to, these Terms & Conditions that may appear on any purchase order or other document furnished to CDN at any time by you (“You”) or customer (“Customer”) shall have no force and effect unless otherwise expressly referred to and agreed by CDN in writing. Please read these terms carefully before you make a purchase, place an order or otherwise shop on the website at (the “Website”) or through CDR's telephone sales team.

In conjunction with Customer’s purchase of Product, CDN or its designated agents, independent contractors and trainers may perform ancillary services for Customer on Customer premises such as delivering, ordering, training, installing Product, or putting away the Product (collectively, the “Service(s)”). These Terms and Conditions shall apply to such Services.

How to contact us. You can contact us by phoning our customer service team at +971 (0) 50 315 0880 or by writing to us at hello@clubdarnour.com.

CDN's acceptance of any order is subject to Customer’s assent to all of the terms and conditions set forth herein. Customer’s submission of an order shall constitute Customer’s full acceptance of these Terms and Conditions. Customer’s assent to these Terms and Conditions shall otherwise be presumed from Customer’s receipt of CDN's acknowledgment, or from Customer’s acceptance of all or any part of the Product ordered. No additions or modifications to these Terms and Conditions by a Commercial Customer (defined below) shall be binding upon CDN, unless agreed to in writing by an authorised representative of CDN. If a purchase order or other correspondence submitted by Customer contains terms or conditions contrary or in addition to the terms and conditions contained herein or in CDN's acknowledgment, CDN's fulfilment of any such purchase order shall not be construed as assent to any of the terms and conditions proposed by Customer, and will not constitute a waiver by CDN's of any of the terms and conditions contained herein or in CDN's acknowledgment.

NO OTHER TERMS APPLY. IF YOU ARE NOT WILLING TO ACCEPT THESE TERMS AND CONDITIONS, CDN ASKS THAT YOU DO NOT PURCHASE OUR PRODUCTS OR SERVICES.

Introduction. CDN is the authorised appointed distributor for the Power Plate® Products in the GCC region (United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait and Oman). By making a purchase, placing an order through the Website or through CDN's telephone sales team or otherwise shopping on or browsing CDN's Website, Customer also accepts CDN's Privacy Policy and CDN's Website Terms of Use. Please note that we may update and amend these Terms and Conditions from time to time. Any such changes shall not apply to orders that have been accepted prior to the date of the change.

The Sales Terms and Conditions and other terms and conditions posted on CDN's Website or otherwise in force at the time Customer places an order will govern the order in question, unless otherwise agreed in writing by CDN. If these Terms and Conditions are translated into another language, the English language version will prevail in the event of any conflict between the translation and the English language version.

Certain Defined Terms. In addition to terms defined elsewhere in these Terms and Conditions, the following terms have the following meanings:

“Commercial Customer” means a Customer that is not a Consumer Customer.

“Consumer Customer” means a Customer that meets the definition of “consumer” being “an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession “Orders”. Customer’s order constitutes an offer to Club Dar Nour (“CDN”) to buy the Product and/or Services under these Terms and Conditions. CDN reserves the right to accept or reject any order including if CDN is unable to authorise Customer’s payment or if Customer does not meet any other eligibility criteria set out in these Terms and Conditions. If you are a Commercial Customer, CDN reserves the right to limit the quantities on any order. All orders are subject to availability. CDN may be unable to accept Customer’s order in certain circumstances, for example, if the Product in question is not in stock or Customer’s credit card has not been approved or the Product has been discontinued, or is unable to be delivered due to circumstances beyond CDN's control, or for any other reasonable reason.

If CDN accepts Customer’s order, then CDN shall sell the Product to Customer at the price set forth at the time Customer places an order. Notwithstanding any order confirmation or other communications sent by CDN, Customer’s order shall not be deemed accepted by CDN until CDN informs Customer of CDN's acceptance of an order by email or telephone.

VALIDITY QUOTE

The quotation is valid for your acceptance and placement of order as per the details specified in the Quotation (“Validity”).

PRICE

Prices are for delivery in the GCC region only. The price quoted is firm except for:

a. The quoted price is firm except for statutory variation in taxes and duties. If additional taxes or duties become leviable during the currency of the contract, the same will be extra.

b. The quoted price is based on the USD dollar or UAE Dirham or as per the per GCC country local currency conversion rate existing on the date of this quotation. If the USD dollar – per GCC country local currency exchange rate varies at any time before the receipt and acceptance of the purchase order, we retain the right to submit a revised price bid.

TAXES

VAT and duties Included.

PURCHASE ORDER ACKNOWLEDGMENT

Purchase Orders cannot be cancelled, and amount will be non-refundable. Club Dar Nour reserves the right to claim compensation for any loss or damage sustained and arising from cancellations.

DEVICE RENTAL TERMS & CONDITIONS

Device Condition and Return Policy: The device delivered by Club Dar Nour to the consumer, customer, client, business, or any other specified recipient must be returned in the same condition in which it was received upon the conclusion of the membership term. Any damage to the device will not be accepted unless such damage is directly caused by war, natural disasters, acts of God, or other events beyond the reasonable control of the client. Normal wear and tear resulting from proper and intended use of the device is permissible, provided the device remains fully functional and in good working order. The client is responsible for ensuring the device is returned in its original packaging or equivalent protective packaging to prevent damage during transit.

Return Procedure and Grace Period: Upon the expiration or termination of the membership, Club Dar Nour grants the client a maximum grace period of 72 hours to return the device in the same condition as received. Within this period, Club Dar Nour will schedule a renewal of the membership if the client wishes to continue, or otherwise arrange for the collection of the device. The client must ensure the device is made available for collection within this 72 hour window. Failure to return the device within the specified grace period, or failure to make the device available for collection, will result in the client being blacklisted from future services provided by Club Dar Nour. Additionally, Club Dar Nour reserves the right to pursue legal action through the Dubai Courts, including but not limited to claims for the full replacement value of the device, associated legal fees, and any other damages incurred as a result of the client's non compliance.Delivery Terms for Glossy Red and Matte Black Finishes: Delivery of the device in Glossy Red or Matte Black finishes is subject to a 48 hour acceptance and processing period from the date of order confirmation. Following this period, delivery will be completed within 1 to 3 business days for clients located in the three major Emirates of Dubai, Abu Dhabi, and Sharjah. For clients located in other Emirates within the United Arab Emirates, delivery will be completed within 2 to 4 business days. These timelines are estimates and may be subject to change based on unforeseen circumstances, including but not limited to public holidays, weather conditions, or logistical constraints. Club Dar Nour will make reasonable efforts to notify the client of any delays.Delivery Terms for Wood Finish: Delivery of the device in the exclusive Wood Finish is subject to a 48 hour acceptance and processing period from the date of order confirmation. Following this period, delivery will be completed within 4 to 7 business days for clients located in the three major Emirates of Dubai, Abu Dhabi, and Sharjah. For clients located in other Emirates within the United Arab Emirates, delivery will be completed within 4 to 9 business days. The Wood Finish is produced in limited quantities as an exclusive option, and delivery timelines are subject to stock availability at the time of order. In the event that the Wood Finish is out of stock, Club Dar Nour will notify the client promptly and provide an estimated delivery date or offer an alternative finish. Club Dar Nour reserves the right to extend delivery timelines for the Wood Finish based on production schedules and stock levels.

Delivery Fees for Monthly Memberships: For single month membership packages, delivery is included at no additional cost for clients located in the three major Emirates of Dubai, Abu Dhabi, and Sharjah. For clients located in other Emirates within the United Arab Emirates, a delivery fee of 100 AED applies. These fees are calculated based on the costs associated with delivery, including but not limited to fuel, labour, time, and any other logistical expenses incurred by Club Dar Nour. Delivery fees are non refundable and must be paid in full prior to or at the time of delivery.

Delivery Fees for Quarterly, Half Yearly, and Annual Memberships: For quarterly, half yearly, and full year membership packages, delivery is included at no additional cost for clients located in the three major Emirates of Dubai, Abu Dhabi, and Sharjah. For clients located in other Emirates within the United Arab Emirates, a delivery fee of 50 AED applies. This fee covers the logistical costs associated with delivering the device to locations outside the major Emirates and is non refundable. Club Dar Nour reserves the right to review and adjust delivery fees periodically, with any changes communicated to the client prior to order confirmation.

International Delivery to GCC Countries: For clients located in other Middle Eastern countries within the Gulf Cooperation Council, including but not limited to Saudi Arabia, Bahrain, Oman, and Qatar, delivery is subject to specialised packages and delivery terms. These terms are dependent on current delivery costs, additional labour, time, and any other logistical factors specific to international shipments. Clients interested in delivery to GCC countries are required to contact Club Dar Nour directly at hello@clubdarnour.com to arrange such an option. International delivery fees, customs duties, import taxes, and any other associated costs are the sole responsibility of the client and will be calculated on a case by case basis. Club Dar Nour reserves the right to refuse international delivery requests at its sole discretion based on logistical feasibility and compliance with applicable laws and regulations.

General Provisions: Club Dar Nour reserves the right to amend these Sales Terms and Conditions at any time without prior notice. Any amendments will be effective immediately upon posting on the Club Dar Nour website. It is the responsibility of the client to review these terms periodically to remain informed of any changes. By proceeding with a membership or purchase, the client acknowledges and agrees to be bound by these Sales Terms and Conditions as they exist at the time of the transaction. These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, and any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the Dubai Courts.

Freezing of Memberships/Packages: Membership and membership packages purchased from Club Dar Nour are strictly nonsuspendable and cannot be frozen under any circumstances. Once a membership package has been purchased and the device has been delivered to the customer's designated location, the device remains in the customer's possession for the entire duration of the membership period. Club Dar Nour has no control over whether the device is used or remains idle during this time, nor can we reasonably monitor or verify usage patterns. As the device is physically located with the customer, we are unable to pause, suspend, or freeze any active membership package. Additionally, the logistical complexity and cost associated with collecting, storing, and redelivering the device during a requested freeze period make such arrangements commercially impracticable. Therefore, all membership packages are final and nonsuspendable from the date of purchase until the natural expiration of the agreed membership term. Club Dar Nour reserves the right to enforce this policy strictly, and any request to freeze a membership will be declined. Customers are encouraged to carefully consider their commitment prior to purchasing a membership package. For the avoidance of doubt, no refunds, credits, or extensions will be granted for unused periods resulting from the customer's decision not to use the device during the active membership term.

RETURN OF DAMAGED GOODS

Any device received in a damaged or altered condition shall be subject to additional charges for repair services. Such charges shall be calculated with reference to the diminished resale value resulting from the damage, the cost of replacement parts, labour, and the time required to complete the repairs. Club Dar Nour reserves the right to charge the client, customer, consumer, business, or other specified party for any damage resulting from incorrect or improper use of the device. Clients are advised to store the device in a clean, dry, and enclosed environment, and to protect it from liquids, extended exposure to direct sunlight, and abusive or negligent handling.

MEMBERSHIP CARDS

Membership cards are included with three-month, six-month and twelve-month memberships. The one-month Discovery membership does not include the member privileges reserved for multi-month packages. All membership cards issued by Club Dar Nour must be cared for and returned to Club Dar Nour in the same condition as they were received upon the conclusion of the membership term. Membership cards are strictly non-transferable and are registered exclusively to the customer to whom the membership is registered. Sharing a membership card with any other individual, whether for personal or commercial use, is strictly prohibited and may result in immediate termination of the membership card and forfeiture its associated benefits. The membership card may be presented at affiliate or partner locations to claim promotional offers, provided the promotion is active and the affiliate or partner accepts the card as valid proof of membership. When presenting the membership card, the member must also present their Emirates ID or other valid government-issued identification to confirm their identity and ensure the card is being used by the registered subscriber. Club Dar Nour and its affiliates reserve the right to refuse any promotion if the member fails to provide valid identification matching the name on the membership card.

Membership cards are provided as an exclusive, complimentary add-on to the multi-month membership services offered by Club Dar Nour. The card is not directly related to the membership package itself but serves as a convenient tool for members to access partner promotions and other benefits. As such, the membership card does not constitute a form of payment, credit, or any other financial instrument. Loss or permanent damage to the membership card will result in a replacement fee of 100 AED, payable by the member prior to the issuance of a new card. Club Dar Nour strongly recommends that members keep their membership card secure at all times and report any loss or theft immediately. In the event of a lost, stolen, or damaged card, the member shall notify Club Dar Nour as soon as reasonably possible. Club Dar Nour shall not be held liable for any unauthorised use of a membership card prior to such notification. Club Dar Nour reserves the right to deactivate, suspend, or cancel any membership card at its sole discretion in the event of suspected misuse, fraudulent activity, or breach of these terms.

AFFILIATE PROGRAMS AND PARTNERSHIPS

Those interested in becoming an affiliate for / may apply by submitting their application via email to hello@clubdarnour.com with the subject line "Affiliate Opportunities." We recommend including your company brochure and a clear statement of your interest and motivation for partnership. Upon receipt of your application, we will respond within 48 to 72 hours to schedule a meeting, which may be conducted either in person or online, subject to current conditions and mutual availability.

Affiliates must agree to uphold and demonstrate goodwill, respect, and professionalism in all interactions relating to Club Dar Nour, its customers, commercial clients, and any other associated parties. Affiliates shall be listed on / as recognised partners. To maintain active affiliate status, affiliates must offer a meaningful promotion or discount exclusively for members of Club Dar Nour. Club Dar Nour reserves the right to promote affiliates both directly and indirectly through various channels, including but not limited to /, physical marketing materials such as brochures, tri-folds, and other promotional collateral distributed to existing and prospective customers.

Affiliates are required to have Club Dar Nour brochures or tri-folds visibly displayed at their physical or commercial locations to facilitate cross-promotion. This ensures that both establishments can effectively promote one another to their respective existing and commercial customers, thereby creating a mutually beneficial partnership.

Affiliates acknowledge and understand that members of Club Dar Nour are issued a membership card that remains valid for the duration of their active membership package. Each member will be provided with a unique membership number. Members presenting a valid membership card and their unique membership number are entitled to claim the promotional offer extended by the affiliate. Affiliates agree to honour such promotions without unreasonable delay or conditions.

Affiliate agreements may be terminated by Club Dar Nour at its sole discretion under circumstances constituting badwill or conduct detrimental to Club Dar Nour. Such circumstances include, but are not limited to, damaging the reputation of Club Dar Nour, its customers, or its commercial customers through negligent, dishonest, or harmful actions. Termination may also occur if the affiliate's mission, vision, brand image, or overall business practices no longer align with those of Club Dar Nour. In such cases, Club Dar Nour reserves the right to protect its reputation and brand integrity by terminating the affiliate relationship immediately, with or without prior notice.

To qualify as an affiliate or partner of Club Dar Nour, the applicant's mission, vision, and brand image must align closely with those of Club Dar Nour. Applicants must demonstrate that they are a reputable establishment or brand with a strong and loyal customer network. They must maintain consistently strong and positive customer feedback, reflect a commitment to excellent and respectful customer service, and operate with honesty and integrity in all business dealings. Clear, transparent, and effective communication between Club Dar Nour and the affiliate must be maintained at all times throughout the duration of the partnership.

Club Dar Nour reserves the right to amend, modify, or update these Affiliate Terms and Conditions at any time without prior notice to current or prospective affiliates. Any changes to these terms will be effective immediately upon publication on the Club Dar Nour website or upon notification to affiliates via email or other direct communication channels. In the event that an affiliate or partner is already bound by an existing agreement with Club Dar Nour, any proposed changes to the terms of that agreement shall not take effect unless and until both parties mutually agree to the revised terms in writing. Until such mutual agreement is reached, the terms of the original agreement shall remain in full force and effect. Club Dar Nour shall make reasonable efforts to notify all existing affiliates and partners of any material changes to these terms and shall provide a reasonable period for review and discussion prior to implementation. Should an affiliate or partner disagree with any proposed amendments, they may terminate the affiliate agreement in accordance with the termination provisions set forth in these terms. Continued participation in the affiliate programme following the implementation of changes shall constitute acceptance of the revised terms, provided that such changes are not materially detrimental to the affiliate without their prior written consent.

LOYALTY PROGRAMS

Our loyalty programme is available with three-month, six-month and twelve-month memberships. The one-month Discovery membership and its active time do not qualify for loyalty rewards. We are delighted to welcome customers to participate in our loyalty programme, designed to support and motivate them throughout their wellness journey while helping them achieve their personal goals. Our loyalty programme operates on an annual accrual basis, meaning that loyalty milestones are calculated cumulatively over time based on active membership periods. A customer's progress within the loyalty programme does not reset due to the passage of time or lapses between membership periods. For example, if a customer holds two half-year membership plans over the course of two years, they will have accumulated sufficient active membership time to qualify for their first year loyalty reward. When a customer purchases a full-year membership package, we acknowledge and celebrate their first loyalty milestone, and the corresponding reward will be delivered to them alongside their device at the time of delivery.

Loyalty rewards are available to each unique purchasing customer on a one-time basis per milestone achieved, unless otherwise specified. In the event that a customer or commercial customer purchases two or more separate membership packages for multiple devices, whether for personal or commercial use, loyalty rewards will be awarded in proportion to the number of devices subscribed. Each qualifying membership package shall be eligible for its own loyalty reward, subject to the terms and conditions set forth herein. For the avoidance of doubt, loyalty rewards are non-transferable, have no cash value, and cannot be exchanged or redeemed for alternative products or services unless expressly authorised by Club Dar Nour. Club Dar Nour reserves the right to modify, suspend, or terminate the loyalty programme at any time without prior notice. However, any rewards already earned prior to such modification, suspension, or termination shall be honoured in accordance with the terms in effect at the time they were earned. Club Dar Nour further reserves the right to verify the eligibility of any customer or commercial customer for loyalty rewards and may request additional information or documentation to confirm compliance with these terms. Any misuse, abuse, or fraudulent activity in connection with the loyalty programme may result in the immediate forfeiture of all accrued rewards and termination of the customer's participation in the programme.

COACHING FOR CLUB DAR NOUR

Club Dar Nour maintains strict policies and regulations to protect the interests and safety of our customers, trainers, and the company's reputation. When a customer engages an outsourced trainer recommended by Club Dar Nour, it is understood that the trainer operates as an independent professional and not as an employee or agent of Club Dar Nour. Club Dar Nour acts solely as a referral and coordination platform and shall not be held liable or accountable for any acts of inaction, incompetence, negligence, misconduct, or any other situation arising from the actions or omissions of either the customer or the trainer. Customers acknowledge that they engage outsourced trainers at their own discretion and risk, and Club Dar Nour disclaims all liability in connection with the quality, outcome, or conduct of any training session.

Trainers are required to conduct all sessions punctually and must not arrive late beyond a maximum grace period of five minutes from the scheduled start time. It is the sole responsibility of the trainer to plan their travel, accounting for distance, traffic conditions, and other logistical factors to ensure timely arrival as agreed with the client. Similarly, clients are expected to respect the trainer's time and effort, and sessions must begin at the scheduled time. If a client arrives late, the session will be shortened accordingly to conclude at the originally scheduled end time. Should a client be late by thirty minutes or more, the trainer reserves the right to refuse the session entirely and mark the session as completed and charged in full. Clients must inform their trainer of any cancellation at least twenty-four hours in advance. Failure to provide such notice will result in the session being marked as conducted and charged accordingly. This policy is strictly enforced due to the high demand for our trainers, who maintain an extremely busy schedule, and late cancellations prevent other clients from booking that time slot.

Training packages consisting of six sessions may be frozen once during the active membership period, with a maximum freeze duration of fourteen calendar days. The freeze period must be taken as a single continuous block and cannot be divided into multiple shorter periods. Six-session packages shall expire six weeks, or forty-two calendar days, from the date of purchase.

Training packages consisting of twelve sessions may be frozen once during the active membership period, with a maximum freeze duration of twenty-one calendar days. The freeze period must be taken as a single continuous block and cannot be divided into multiple shorter periods. Twelve-session packages shall expire ten weeks from the date of purchase.

Training packages consisting of twenty-four sessions may be frozen once during the active membership period, with a maximum freeze duration of thirty-one calendar days. The freeze period must be taken as a single continuous block and cannot be divided into multiple shorter periods. Twenty-four-session packages shall expire fourteen weeks from the date of purchase.

In the event of dissatisfaction or a dispute between a trainer and a client, Club Dar Nour will make reasonable efforts to mediate and resolve the issue amicably, ensuring that both parties feel heard, respected, and understood. However, Club Dar Nour does not guarantee a specific outcome and reserves the right to determine the appropriate course of action on a case-by-case basis. Club Dar Nour further reserves the right to terminate its relationship with either the trainer or the client if it determines that continued engagement is not in the best interest of all parties or poses a risk to the reputation of Club Dar Nour. All decisions made by Club Dar Nour in relation to disputes shall be final and binding.

MORE COACHING FOR CLUB DAR NOUR

In-house and freelance coaches, trainers, and specialists engaged by Club Dar Nour shall be subject to the terms and conditions set forth herein and any additional terms communicated during the onboarding process. All coaches and specialists are expected to maintain direct, effective, and transparent communication with Club Dar Nour, its management, and its members at all times. Failure to adhere to these standards may result in immediate termination of the engagement.

Coaches and specialists are required to actively progress in their knowledge of Club Dar Nour's products, devices, and services to ensure they are capable of training members confidently, safely, and effectively. To maintain this standard, each coach or specialist must attend a refresher course on our devices, products, and company image at least once every quarter. In any case, no coach or specialist shall exceed a maximum period of six months without completing a refresher course. Non-compliance with this requirement may result in suspension from training activities until the course is completed.

Prior to commencing any training sessions with members, all newly welcomed coaches and specialists must complete a mandatory on-site training course conducted by Club Dar Nour. This course shall cover the proper operation of the device, the range of possibilities and benefits that can be achieved through its implementation, correct guidance and safety protocols, and the necessary knowledge required to train members effectively. The course will also address Club Dar Nour's mission, vision, company image, rules, regulations, and the standards of conduct expected from all trainers and specialists. Coaches and specialists shall not be permitted to train any members until they have successfully completed this training course to the satisfaction of Club Dar Nour.

Compensation for coaches and specialists shall be structured according to a tiered payment model based on the number of training packages sold per calendar month. For the purpose of this agreement, a "package" refers to any paid training session or training bundle purchased by a member. The commission structure is as follows: for 1 to 5 packages sold in a month, 25% of the revenue shall be retained by Club Dar Nour and 75% shall be paid to the coach or specialist. For 6 to 10 packages sold in a month, 22% of the revenue shall be retained by Club Dar Nour and 78% shall be paid to the coach or specialist. For 11 or more packages sold in a month, 18% of the revenue shall be retained by Club Dar Nour and 82% shall be paid to the coach or specialist. These rates are subject to change at the discretion of Club Dar Nour and shall be further specified in individual agreements and confirmed during on-site training.

Club Dar Nour advertises and promotes its coaches and specialists through various channels, including but not limited to /, marketing materials, and social media platforms. However, it is the sole responsibility of each individual coach or specialist to close sales and secure commitments from prospective members. Club Dar Nour does not guarantee any minimum number of sales or training sessions and shall not be held liable for any lack of bookings or income.

To maintain a competitive and reputable environment, Club Dar Nour exclusively selects highly qualified specialists who hold internationally recognised certifications and can demonstrate strong, verifiable results. Applicants must provide evidence of their qualifications, certifications, and performance history as part of the application process. Club Dar Nour reserves the right to verify all credentials and conduct background checks as deemed necessary.

Individuals interested in becoming a potential candidate for Club Dar Nour are invited to submit their application via email to hello@clubdarnour.com with the subject line "Trainer Opportunities." Applications must include a current resume or curriculum vitae detailing relevant experience, qualifications, and certifications, as well as a clear statement of motivation and interest in joining the Club Dar Nour team.

Club Dar Nour evaluates candidates based on the following criteria: honesty, confidence, and respectful conduct in all professional interactions; clear and effective communication with both Club Dar Nour management and members; punctuality, with a requirement that all coaches and specialists arrive at least five minutes early to all client appointments; possession of their own reliable mode of transportation to ensure timely arrival at client locations; highly qualified status with reputable credentials and presentable, verifiable results; and fluency in English, with a preference for proficiency in Arabic, Mandarin, French, or Russian as a second language.

Additional terms and conditions shall apply and will be discussed in detail during the interview and onboarding process. Club Dar Nour reserves the right to amend, modify, or update these terms at any time. In the event that a coach or specialist is already bound by an existing agreement, any proposed changes to the terms of that agreement shall not take effect unless and until both parties mutually agree to the revised terms in writing. Club Dar Nour further reserves the right to terminate any engagement immediately in the event of misconduct, breach of these terms, damage to the reputation of Club Dar Nour or its members, or any other conduct deemed detrimental to the interests of Club Dar Nour.

PAYMENT TERMS

General Payment Terms. CDN does not accept cash, cash on delivery, purchase orders or personal cheques unless specific arrangements have been made in writing with duly authorised CDN senior management personnel. In the unlikely event that a price stated on CDN's website is incorrect, then the following policy shall apply: If a Product’s correct price is lower than CDN's stated price, CDN will charge the lower price, deliver Customer the Product, and refund any overcharge. If a Product’s correct price is higher than CDN's stated price, CDN will, at its discretion, either contact Customer for instructions before delivery, or cancel Customer’s order and notify Customer of such cancellation, refund you any sums you have paid and, if applicable, require the return of any Product provided to you. We do not store customer credit card details.

Payments may be effected either through a payment link issued by Club Dar Nour or by way of bank transfer. The preferred bank account details of Club Dar Nour are set out below for your reference.

Consumer Customers. If Customer is a Consumer Customer, then unless otherwise indicated, the purchase price of Product and/or Services will be billed in full at the time the Product and/or Services are ordered.

Commercial Customers. The terms of this clause apply only to Commercial Customers:

CDN's payment terms are subject to change without notice at CDN's sole discretion. CDN shall not be liable for any billing errors unless Commercial Customer advise CDN of such billing error within 30 days of its transaction date.

Commercial Customers shall pay 75% of the purchase amount with placing the order. The remaining 25% must be paid 7 days prior to the delivery of the products. If Commercial Customer fails to make the remaining payment, or fails to comply with CDN's credit terms, or fails to supply adequate assurance of full performance to CDN within a reasonable time after requested by CDN (such time as specified in CDN's request), CDN may defer delivery until such payment or compliance is made, require cash in advance for any further deliveries, demand immediate payment of all amounts then owed, elect to pursue collection action (including without limitation, legal fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an undelivered order.

Commercial Customer agrees to assume responsibility for, and Commercial Customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by Commercial Customer, its subsidiaries and affiliates. Each of Commercial Customer’s subsidiaries and affiliates purchasing from CDN will be jointly and severally liable for purchases with Commercial Customer, and Commercial Customer is also acting as agent for such subsidiaries and affiliates.

The Customer agrees to pay CDN the price according to the payment schedule set outin the Quotation (“Terms of Payment”) unless otherwise indicated.

CDN accepts MasterCard, Visa and other acceptable cards or Customer can remit the amount by way of Cheque / DD / Electronic Fund Transfer to our Bank Account:

All payments must be made in UAE Dirhams or US Dollars. Exchange rate varies at any time, we retain the right to submit a revised price bid.

Account Holder: POWER PLATE GULF L.L.C-FZ
Account Number: 974 3548 701
IBAN: AE11 0860 0000 0974 3548 701
BIC/SWIFT: WIOBAEADXXX
Bank Address: WIO Bank P.J.S.C., Etihad Airways Centre, Floor 5, Al Raha Beach, Al Muneera, Abu Dhabi, United Arab Emirates. PO Box 112437 Abu Dhabi

DELIVERY TERMS

Products will be delivered as per the details specified in the quotation (“Delivery”).

Please note that at CDN we only accept orders from our website () or through our sales team.

Consumer Customers. If you are a consumer customer, the costs of delivery will be displayed to you on our website. Transportation costs (if any) will be calculated from CDN's Dubai Warehouse.

CDN will deliver the products to you as soon as reasonably possible after your order and in any event within 3 – 7 days after the day on which we accept your order or, if this is not possible, we will contact you to agree on a delivery date.

If you are ordering services CDN will contact you within 48 hours of accepting your order to agree on a date to begin and complete the services.

Commercial Customers. If you are a commercial customer, prices stated are from CDN's Dubai warehouse origin. Prices shown do not include transportation within the GCC region and are subject to correction or change without notice.

CDN shall endeavor to deliver the products and/or provide services to you as soon as possible after you place an order, usually within 10 – 15 working days. However, all transportation dates provided to a commercial customer are estimates only. CDN shall have no liability to a commercial customer if CDN, for any reason, does not accept and fulfil any order submitted to CDN, or for delays associated with delivery.

CDN will use its discretion in selecting a reputable carrier for the transportation of the products.

Additional delivery charges may be payable including without limitation, expedited same day delivery, air freight, freight collect, export orders, customer’s carrier, or other special handling by the carrier (“Other Freight Services”). Any charges incurred for Other Freight Services must be paid by commercial customer. Fuel surcharges may be applied and due by a commercial customer to CDN.

CDN makes no guarantee of delivery by such date and shall have no liability or other obligation for failure to deliver on such date, regardless of cause, unless expressly stated otherwise. PPG shall have no liability or other obligation hereunder if its performance is delayed or prevented to any extent by any event such as, but not limited to, any act of God, strike or work stoppage, fire, flood, accident, allocation or other controls of the Government authorities, shortage of transportation, fuel, material and labor, or any other cause beyond the CDN's reasonable control.

Title and Risk. If you are a Consumer Customer, a Product will be your responsibility from the time we deliver the Product to the address you gave us, or you or a carrier organised by you collect it from us. You own a Product for the membership period once we have received payment in full. If you are a Commercial Customer, title and risk of loss pass to Commercial Customer upon CDN's tender of transportation to the carrier; except that title to any software embedded in the Product will remain with the applicable licensor or CDN's and is subject to any licence agreement related to the software. If the Product is damaged in transit, Commercial Customer’s only recourse is to file a claim with the carrier.

Retention of Title. This section applies only to Commercial Customers:

If Commercial Customer has not made full payment for the Products but CDN nevertheless agrees to send the Products to Commercial Customer, then title to Products shall not pass until CDN receives payment in full.

Until title to Products has passed to Commercial Customer, Commercial Customer shall store those Products separately from all other goods held by the Customer so that they remain readily identifiable as CDN's property; and not remove, deface or obscure any identifying mark or packaging on or relating to those Products; and maintain those Products in satisfactory condition, and keep them insured on CDN's behalf for their full price against all risks with an insurer that is customary and reasonably acceptable.

If, before title to the Products passes to Commercial Customer, and the Commercial Customer becomes subject to any of the events then, without limiting any other right or remedy, CDN has the Customer’s right to resell Products or use them in the ordinary course of its business ceases immediately; and CDN may at any time require the Commercial Customer to deliver up all Products in its possession that have not been resold, or irrevocably incorporated into another product; and if the Commercial Customer fails to do so promptly, CDN may enter any premises of the Commercial Customer or of any third party where the relevant Products are stored to recover them.

No Resale or Export for Consumer Customer. If Customer is a Consumer Customer, then you hereby agree that you are purchasing a Product and/or Services only for your own personal use and not for resale or export. If Customer is a Commercial Customer, then it hereby covenants and represents that it will not resell or otherwise export the Product outside the GCC region unless otherwise prior written agreed.

Change Orders. Any modification to any existing order that changes the Services or a Product’s quantity, delivery location, or delivery date will be considered a “Change Order.” If you wish to make a change to the Product and/or Services you have ordered please contact CDN. Change Orders are accepted up to two (2) business days before a scheduled delivery date or, in respect of Services, a provision of services date unless otherwise agreed. Customer will be responsible for costs incurred by CDN when a Change Order is requested. Change Orders involving quantity changes will be assigned new shipment dates consistent with CDN's current projected delivery schedule and product availability. Requests for expedited delivery dates may incur additional charges, for which Customer shall be solely responsible. We shall inform you of such additional charges and request confirmation.

Without affecting any other right or remedy available to it, CDN may terminate the contract with immediate effect by giving written notice to the Commercial Customer if:

1. the Commercial Customer commits a material breach of any term of this contract which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 30 days after being notified to do so;

2. the Commercial Customer takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;

3. the Commercial Customer suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business;

4. the Commercial Customer’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fulfil its obligations under this Contract has been placed in jeopardy; or

5. the Commercial Customer fails to pay any amount due under this Contract on the due date for payment.

Intellectual Property. The Commercial Customer shall always act reasonably and in good faith. The Commercial Customer acknowledges and agrees that it may not use the Trademarks in a manner which would have an adverse effect on CDN's business or compete with CDN's business.

Except as expressly stated in these Terms and Conditions, Customer shall have no right, title, or interest in the trade names, trademarks, trade dress, copyrights, patents, domain names, product names, catalogues and any other intellectual property rights which subsist or will subsist now or in the future in any part of the world for the benefit of Club Dar Nour, or any trademarks or service marks owned by suppliers to Club Dar Nour. All materials contained on the website are subject to the ownership rights of the suppliers of CDN. Customer shall have no right to copy or use any of the intellectual property without CDN's prior written permission.

LIMITED WARRANTIES; DISCLAIMER OF WARRANTIES

Please be aware that this warranty is valid for addresses in GCC countries only.

With respect to the Power Plate branded Products, all such Products are subject to a limited warranty against defects in material and workmanship under normal use. No claims for labour, transport or damages will be allowed.

This limited warranty is limited solely to the mechanical integrity of products, provided products are used in accordance with relevant user instructions. This limited warranty will be voided for Products that have been mis-used, modified, or in any way altered from its original factory condition.

NO WARRANTY, EXPRESS OR IMPLIED, OTHER THAN AS EXPRESSLY STATED IN THE WARRANTY STATEMENT, IS MADE OR AUTHORISED BY PPG. PPG DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, PRODUCT MODIFICATION, MISREPAIR OR MISAPPLICATION. IF YOU ARE A COMMERCIAL CUSTOMER, CDN EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE PRODUCT: (i) IS OF SATISFACTORY QUALITY; (ii) FIT FOR A PARTICULAR PURPOSE; OR (iii) DO NOT AND WILL NOT INFRINGE UPON OTHER’S INTELLECTUAL PROPERTY RIGHTS.

LIMITATION OF LIABILITY

CDN's Performance of Services. If you are a Commercial Customer, Commercial Customer will hold harmless, defend and indemnify CDN, its officers, directors, employees, agents, subcontractors or representatives from and against any and all claims, including bodily injury, death, or damage to personal property, and all other losses, liabilities, obligations, demands, actions and expenses, whether direct or indirect, known or unknown, absolute or contingent, incurred by CDN or its designated agents related to the performance of Services for Commercial Customer (including without limitation, settlement costs, legal fees, and any and all other expenses for defending any actions or threatened actions) arising out of, in whole or in part, any act or omission of Customer, its employees, agents, subcontractors or representatives.

CDN and Customer are independent contractors and not principal and agent. Nothing contained in these Terms and Conditions shall be construed to create a franchise, partnership, dealership, reseller, agency, employment or joint venture relationship. Customer will not have the right to bind or otherwise obligate CDN in any manner, nor will Customer represent to anyone that it has the right to do so.

As a condition of, and in consideration of CDN accepting any order pursuant to these Terms and Conditions, all Commercial Customers (whether in the GCC region or otherwise) purchasing for export, or for resale within the GCC region acknowledge and accept the applicability of these Terms and Conditions. Absent a specific contrary written agreement, all Commercial Customers further agree that by CDN accepting any order that no agency, franchise, dealer or other similar commercial relationship is established. All orders shall thus be individual trade orders.

Events Outside Our Control. CDN shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any event outside our control, including but not limited to, acts of God, labour disruptions, acts of war, acts of terrorism (whether actual or threatened), epidemics, shortages, communication or power failures, fire, accident, explosion, inability to procure or ship product or obtain permits and licences, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of CDN in the conduct of its business. If CDN's supply is delayed by an event outside our control, CDN will contact you as soon as possible to let you know and CDN will take steps to minimize the effect of the delay. CDN shall not be liable for any such failure or delay in manufacture or delivery of Product and/or the provision of Services as a result of any such matter or occurrence wholly or partially beyond its control. In the event of shortage, CDN may allocate sales and deliveries in its sole discretion.

Other Liability Conditions; Indemnification; Disclaimer. If you are a Commercial Customer, Commercial Customer shall defend, indemnify and hold harmless CDN, its successors, assigns, affiliates, agents and contractors, and the officers, managers, directors and employees of each of them (each a “CDN Indemnified Party”), from and against any damage, loss, claim, judgment or other liability or expense (including but not limited to reasonable legal fees) that may in any way relate to or ariseout of any act or omission in connection with (i) Commercial Customer’s use of this Website and,(ii) except to the extent caused by CDN, the purchase, resale, use or misuse ofProduct by Commercial Customer, any third party or Customer’s successors, assigns, affiliates, agents and contractors, or the officers, managers, directors or employees of any of them. CDN reserves theright, without being required to do so, and without waiver of any indemnity hereunder, to defend any claim, action or lawsuit coming within the scope of this indemnity provision.

CDN will not be liable for personal injury or property damage arising out of (i) the Customer’s neglect, alteration or improper use, including failure to follow installation, operating and maintenance conditions prescribed in the Product’s installation manual; (ii) repairs performed by anyone other than authorised CDN service representatives; or (iii) use of supplies or parts that do not meet CDN's specifications. If you are a Commercial Customer, Commercial Customer shall indemnify, defend and hold harmless each CDN Indemnified Party against any damage, loss, claims, liabilities, costs, expenses, legal fees arising out of any or all of (i), (ii) or (iii) in the preceding sentence.

Nothing in these Terms and Conditions exclude or limit our liability for death or personal injury resulting from our negligence or from any fraud or fraudulent misrepresentation nor any other liability which cannot be excluded or limited under applicable law.

If we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract, but we are not responsible for any loss or damage that is not foreseeable or not our fault. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the process.

We are not liable for loss or damage that results from our failure to comply with these Terms and Conditions that fall into the following categories (whether direct or indirect):

loss of income or revenue;
loss of business;
loss of profits;
loss of anticipated savings;
loss of data;
loss of expected returns;
losses that were not caused by our breach; and
waste of management or office time.

However, this will not prevent claims for loss of or damage to your tangible property that are foreseeable or any other claims for direct loss that are not excluded in the former categories. In respect of Services we provide, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the Services.

Subject to the above, our maximum aggregate liability under or connection with these Terms and Conditions whether in contract, tort (including negligence), shall in all circumstances be limited to the greater of (i) a sum equal to 100% of the price paid for the Product.

OTHER IMPORTANT TERMS

Assignment. Commercial Customer shall not assign any order, or any interest therein or in these Terms and Conditions, without the prior written consent of CDN. Any actual or attempted assignment without CDN's prior written consent shall be void and shall entitle CDN to cancel such order upon notice to Commercial Customer.

Transfer of Rights. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Amendments. These Terms and Conditions may not be altered, supplemented or amended by the use of any other document unless otherwise agreed in writing by both CDN and Customer.

No Third Party Benefit. Except as expressly set out elsewhere, the provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity under the Contracts.

Waivers. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the Products, we can still require you to make the payment at a later date.

If a Court finds part of this Contract illegal, the rest will continue in force. Each of these terms operates separately. If any provision of these Terms and Conditions is determined to be invalid, illegal or unenforceable then the remaining provisions of these Terms and Conditions remain in full force.

Complete Agreement. If you are a Commercial Customer, the terms and conditions in: (i) CDN's forms; (ii) acknowledgments, (iii) quotations; (iv) invoices; (v) websites; (vi) catalogues or brochures; (vii) extension of credit and (viii) any other documents or terms referred to within are incorporated herein by reference, and constitute the final, entire and exclusive agreement between Commercial Customer and CDN. Any attempt by a Commercial Customer to supplement or amend these Terms and Conditions or to enter an order for Product pursuant to terms that are subject to additional or altered terms and conditions shall be null and void. If you are a Commercial Customer, the provisions of these Terms and Conditions may not be explained, supplemented or qualified through evidence of trade usage or a prior course of dealings. In the event that a customer’s relationship is governed by a written agreement, reseller or licence agreement then that respective agreement to the extent applicable shall take precedence over the terms stated in (g) herein.

Headings. The section headings used are for convenience or reference only and do not form a part of these Terms and Conditions, and no construction or inference shall be derived from them.

Rights and Remedies Cumulative. If you are a Commercial Customer, please note any enumeration of CDN's rights and remedies set forth in these Terms and Conditions is not intended to be exhaustive. CDN's exercise of any right or remedy under these Terms and Conditions does not preclude the exercise of any other right or remedy. All of CDN's rights and remedies are cumulative and are in addition to any other right or remedy stated in these Terms and Conditions or that may now or subsequently exist at law or in equity, by statute or otherwise.

WARNINGS, RISKS AND CAUTIONS

COMMERCIAL CUSTOMER ASSUMES ALL RISK ASSOCIATED WITH THE USE OF PRODUCTS.

YOU SHOULD CONSULT A PHYSICIAN BEFORE BEGINNING ANY EXERCISE PROGRAM, INCLUDING A PROGRAM INVOLVING THE USE OF THE POWER PLATE MACHINE. IF YOU HAVE ANY KNOWN MEDICAL CONDITION, OR ANY PHYSICAL LIMITATIONS ON YOUR ABILITY TO EXERCISE, POWER PLATE STRONGLY RECOMMENDS THAT YOU SEEK THE ADVICE OF A PHYSICIAN BEFORE USING THE POWER PLATE MACHINE. IF, WHILE USING THE POWER PLATE MACHINE, YOU FEEL DIZZY, FAINT, SHORT OF BREATH, OR ANY PAIN, STOP USING THE POWER PLATE MACHINE IMMEDIATELY, AND CONSULT A PHYSICIAN.

COMMERCIAL MEMBERSHIP OPTIONS

Commercial customers are kindly requested to contact Club Dar Nour directly. Inquiries may be directed to +971 (0) 50 315 0880 or via email to hello@clubdarnour.com with the subject line "Commercial Membership." We will respond to all commercial inquiries within 24 hours to schedule a meeting to discuss potential partnership opportunities and customised solutions.

GOVERNING LAW

These terms and conditions are governed by the UAE Law. Any disputes arising out of the transactions shall be under Dubai Jurisdictions only.

These Terms and Conditions have been updated and effective as of 18 August 2026

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